Skillful builds interviewing capability, using the international best practice PEACE framework, by working in collaboration with our colleagues at Skillset New Zealand.
Covering both theory and practical application, this training helps the interviewer to:
better understand themselves and the interviewee;
plan interviews properly;
engage and build rapport with the interviewee;
use cognitive interviewing techniques to reveal all the information needed;
work with others in an interviewing team;
end an interview well; and
ensure they have covered everything they came for.